ChatWave Live Chat
Live chat software with co-browsing and AI replies
What is ChatWave Live Chat?
ChatWave by ZetsApp is live chat software that lets agents help visitors in real time with co-browsing, canned replies and AI-suggested answers. Convert more visitors and support customers without leaving your website.
ChatWave Live Chat is live chat software in the live chat software space, built for startup, small business and mid-market across e-commerce, technology and finance. It runs cloud (saas), web browser, mobile (ios) and mobile (android) and starts at $0 per agent, per month, with a free plan to start.
ChatWave Live Chat features
Everything included in the platform — from day-one essentials to the advanced modules teams grow into.
Live Chat Widget
AI Reply Suggestions
Co-Browsing
Visitor Insights
Canned Responses
Proactive Triggers
File Sharing
Chat Analytics
ChatWave Live Chat use cases & industries
E-Commerce
ChatWave Live Chat for e-commerce teams — live chat software tuned to the workflows, compliance and reporting e-commerce organisations need.
Technology
ChatWave Live Chat for technology teams — live chat software tuned to the workflows, compliance and reporting technology organisations need.
Finance
ChatWave Live Chat for finance teams — live chat software tuned to the workflows, compliance and reporting finance organisations need.
Education
ChatWave Live Chat for education teams — live chat software tuned to the workflows, compliance and reporting education organisations need.
Company size
Integrations
ChatWave Live Chat pricing
Transparent per agent, per month pricing with a free trial. Volume and annual discounts available on request.
ChatWave Live Chat vs alternatives
How ChatWave Live Chat compares with other live chat software options on rating, pricing and deployment.
| Product | Rating | Starting price | Free plan | Deployment | |
|---|---|---|---|---|---|
| CWChatWave Live Chat | ★ 4.6 | $0 | Yes | Cloud (SaaS) | This product |
| CPChatPilot | ★ 4.6 | $0 | Yes | Cloud (SaaS) | View ChatPilot |
ChatWave Live Chat — frequently asked questions
What is co-browsing in ChatWave?
Co-browsing lets an agent see and guide the visitor's screen in real time (with permission) to resolve issues and complete purchases faster. Full answer →
What customers say about ChatWave Live Chat
“ChatWave co-browsing lets us walk customers through checkout live. Our chat-driven conversions jumped noticeably.”
“AI reply suggestions help new agents sound expert from day one. Response quality is consistently high.”
Related live chat software
Ready to see ChatWave Live Chat in action?
Book a walkthrough with our team, get a tailored quote, or ask about customisation and integrations for your organisation.
- Live demo configured with your own workflows
- Quote within one business day
- Setup, data migration and training included