AI Chatbot for Your Website — Trained on Your Business, Built to Capture Leads
Live chat and AI bots for instant customer conversations
What is ChatPilot?
ChatPilot by ZetsApp is a live chat and chatbot platform that engages website visitors in real time. AI bots answer common questions instantly and hand off to agents with full context, turning conversations into conversions.
ChatPilot is live chat software in the live chat software space, built for startup, small business and mid-market across e-commerce, technology and real estate. It runs cloud (saas), web browser, mobile (ios) and mobile (android) and starts at $0 per agent, per month, with a free plan to start.
ChatPilot features
Everything included in the platform — from day-one essentials to the advanced modules teams grow into.
Live Chat Widget
AI Chatbots
Visitor Tracking
Agent Handoff
Canned Responses
Proactive Triggers
Chat Analytics
Mobile Agent App
What is an AI chatbot for your website?
Most visitors leave without filling a form. A ZetsApp AI chatbot starts the conversation, answers their real questions from your own content, and captures their details at the moment of interest — then books a meeting or creates a support ticket.
Turn anonymous visitors into booked meetings: trained on your site & documents, captures leads mid-conversation, cites sources — no hallucinated answers.
Your website gets visitors — but most of them leave silently
- Visitors with a quick question won't fill a long contact form.
- Support teams answer the same questions every day.
- Out-of-hours visitors get no response at all.
- Generic chatbots give wrong answers and damage trust.
Website AI chatbots: key capabilities
Trained on your content
Website pages, PDFs, help-centre articles and product data indexed with retrieval (RAG).
Source-cited answers
Answers link to the page they came from and refuse when the answer isn't in your content.
Conversational lead forms
Asks for name, email and need naturally — far higher completion than static forms.
Meeting booking
Books demos and consultations straight into your calendar.
Live-agent handover
Routes to a human in Slack, Teams or your helpdesk with the full transcript.
On-brand design
Widget styled to your brand, with proactive prompts on high-intent pages.
Privacy & GDPR
Consent capture, data retention controls and EU/UAE hosting options.
Insights
Top questions, unanswered topics and conversion by page to improve your content.
How it works
- 1
Connect your content
We crawl your site and load documents, FAQs and product data.
- 2
Set goals & guardrails
Lead fields, booking rules, tone and topics the bot must avoid.
- 3
Install one snippet
Works on WordPress, Shopify, Webflow, Wix, Angular, React or any site.
- 4
Improve monthly
We review unanswered questions and conversion and keep tuning.
Website AI chatbots by industry
SaaS & software
Pre-sales questions, demo booking and onboarding help.
Agencies & consultancies
Qualify enquiries by budget and scope before a sales call.
E-commerce
Product finder, sizing, shipping and returns questions.
Healthcare & clinics
Service information, insurance questions and bookings.
Education
Course finder, admissions questions and application help.
Financial services
Product explainers and compliant lead capture.
Website chat options compared
| Option | Cost | Coverage | Leads | Verdict |
|---|---|---|---|---|
| Contact form only | Free | Passive | Few visitors complete it | Leaves most visitors silent |
| Live chat (humans) | Agent salaries | Office hours | Good when staffed | Costly to run 24/7 |
| Generic AI chatbot plugin | Low | 24/7 | Risk of wrong answers | Quick, but limited control |
| ZetsApp AI chatbot | Flat monthly plan | 24/7 + human handover | Cited answers + lead capture | Accurate, on-brand and conversion-focused |
ChatPilot use cases & industries
Company size
Integrations
ChatPilot pricing
Transparent per agent, per month pricing with a free trial. Volume and annual discounts available on request.
ChatPilot vs alternatives
How ChatPilot compares with other live chat software options on rating, pricing and deployment.
| Product | Rating | Starting price | Free plan | Deployment | |
|---|---|---|---|---|---|
| CPChatPilot | ★ 4.6 | $0 | Yes | Cloud (SaaS) | This product |
| HNHelpNest | ★ 4.7 | $0 | Yes | Cloud (SaaS) | View HelpNest |
ChatPilot — frequently asked questions
Do ChatPilot bots hand off to humans?
Yes. ChatPilot AI bots resolve common questions instantly and escalate to a live agent with the full conversation history when needed. Full answer →
Can I train an AI chatbot on my own website?
Yes. We index your website and documents so the chatbot answers from your content, with links to the source pages, and declines to answer topics it has no information about. Full answer →
Will the chatbot make things up?
Our chatbots use retrieval with strict grounding rules: answers must come from your content, otherwise the bot offers to connect the visitor with your team. Full answer →
Does it work with WordPress or Shopify?
Yes — installation is a single script tag that works on any website platform. Full answer →
Can it capture leads into my CRM?
Yes. Leads are pushed to HubSpot, Salesforce, Zoho, Pipedrive or any CRM via API or Zapier, with the conversation attached. Full answer →
What customers say about ChatPilot
“ChatPilot bots handle our after-hours questions and book demos while we sleep. Qualified leads went up 25%.”
“Agent handoff with full context means customers never repeat themselves. Our CSAT scores climbed fast.”
Related live chat software
Ready to see ChatPilot in action?
Book a walkthrough with our team, get a tailored quote, or ask about customisation and integrations for your organisation.
- Live demo configured with your own workflows
- Quote within one business day
- Setup, data migration and training included