SentiSense AI Text Analytics

AI sentiment and text analytics for reviews, surveys and support

4.6(760 reviews)·By ZetsApp
Positive 94%Neutral 4%Negative 2%

About SentiSense AI Text Analytics

SentiSense by ZetsApp is an AI text analytics platform that reads sentiment, themes and intent across reviews, surveys, tickets and social mentions. Turn unstructured customer feedback into dashboards and alerts your team can act on.

Founded2018
HeadquartersUnited Kingdom
DeploymentCloud (SaaS), API
Company sizeStartup, Small Business, Mid-Market, Enterprise

Integrations

HelpNestZetLingua NLPZendeskSurveyMonkeySlack

Industries served

E-CommerceTechnologyHospitalityFinance

What customers say about SentiSense AI Text Analytics

By ZetsApp
“SentiSense told us why our reviews dipped before the numbers did. We fixed the issue and the rating recovered in weeks.”
CJClara JensenCX Director, Harborline Retail
“Theme detection across 40k survey responses would have taken analysts months. SentiSense did it in minutes.”
OFOmar FarahInsights Manager, Civic Bank