What is Missed-Call Text Back?

Missed-call text back automatically sends an SMS or WhatsApp message to anyone whose call you didn't answer, so the conversation continues by text.

When a call goes unanswered, the system detects it and sends a message such as "Sorry we missed you — how can we help?" within seconds. Replies arrive in a shared inbox or are handled by an AI assistant that collects details and books the job.

It is widely used by contractors and service businesses, because many callers who reach voicemail do not leave a message and simply call the next business.