Field Service Management Software: Scheduling, Dispatch & Invoicing in One App
Field service management for scheduling, dispatch and work orders
What is FieldOps Pro?
FieldOps Pro by ZetsApp is field service management software for scheduling, dispatch, work orders and invoicing. Route technicians efficiently, capture job details and get paid on site for trades and field service teams.
FieldOps Pro is field operations in the field operations space, built for individual, startup, small business and mid-market across field services, construction and home services. It runs cloud (saas), mobile (ios) and mobile (android) and starts at $25 per user, per month.
FieldOps Pro features
Everything included in the platform — from day-one essentials to the advanced modules teams grow into.
Scheduling & Dispatch
Work Orders
Technician Routing
On-Site Invoicing
Job Photos & Notes
Customer Database
Quotes & Estimates
Mobile App
What is field service management software?
ZetsApp field service management connects the whole job: the request comes in (from your AI receptionist, website or phone), it is scheduled on the best-placed technician, the technician completes the checklist on mobile, and the customer signs and pays on-site.
From the first call to the paid invoice: drag-and-drop scheduling board, ai route & technician matching, quotes, invoices & on-site payments.
Growing service businesses outgrow WhatsApp groups and paper job sheets
- Dispatchers juggle calls, texts and spreadsheets to work out who is free and closest.
- Technicians arrive without job history, parts or the customer's notes.
- Invoices go out days late because job sheets come back on paper.
- Owners can't see job profitability or technician utilisation.
Field service management: key capabilities
Scheduling board
Drag-and-drop calendar by technician, team or region with skills, availability and travel time.
AI route planning
Suggests the best technician and the most efficient route for the day's jobs.
Technician app
Job details, history, checklists, photos, signatures and parts used — even offline.
Quotes & invoices
Create quotes on-site, convert to jobs and invoices automatically, and take card payments.
Customer notifications
Automatic "on my way" SMS/WhatsApp with ETA, plus review requests after completion.
Recurring maintenance contracts
Service agreements generate visits automatically and track renewals.
Van stock & parts
Track parts per van and per job, with reorder alerts.
Job profitability
Labour, parts and travel cost per job, technician utilisation and revenue dashboards.
How it works
- 1
Map your job workflow
We capture job types, checklists, pricing and how dispatch works today.
- 2
Import customers & pricing
Customers, sites, price books and service contracts imported from your current tools.
- 3
Connect accounting & payments
QuickBooks, Xero, Tally or Zoho Books plus Stripe or local gateways.
- 4
Roll out to technicians
Short training, then go live team by team.
Field service management by industry
HVAC & refrigeration
Maintenance contracts, seasonal servicing and emergency call-outs.
Plumbing & electrical
Quote-to-invoice flow with photos and customer signatures.
Pest control & cleaning
Recurring visits, route density and proof-of-service reports.
Security & fire systems
Inspection checklists, certificates and compliance due dates.
Solar & EV installers
Site surveys, installation projects and after-sales servicing.
IT & AV services
On-site support tickets, SLAs and asset records per client.
How service businesses typically run jobs — and where FSM fits
| Option | Cost | Coverage | Leads | Verdict |
|---|---|---|---|---|
| WhatsApp + paper job sheets | Free | No visibility | Invoices go out late | Breaks past a few technicians |
| Generic calendar + accounting app | Low | No dispatch logic | Double entry | Better, still manual |
| Off-the-shelf FSM SaaS | Per-technician subscription | Standard workflows | Good | Solid if your process is standard |
| ZetsApp FSM | Subscription or owned licence | AI dispatch + receptionist + CMMS | Connected end to end | Fits your process and connects your call handling |
FieldOps Pro use cases & industries
Company size
Integrations
FieldOps Pro pricing
Transparent per user, per month pricing with a free trial. Volume and annual discounts available on request.
FieldOps Pro vs alternatives
How FieldOps Pro compares with other field operations options on rating, pricing and deployment.
| Product | Rating | Starting price | Free plan | Deployment | |
|---|---|---|---|---|---|
| FOFieldOps Pro | ★ 4.6 | $25 | No | Cloud (SaaS) | This product |
| SSSiteSync Field Operations | ★ 4.7 | $29 | No | Cloud (SaaS) | View SiteSync Field Operations |
FieldOps Pro — frequently asked questions
Who is FieldOps Pro for?
FieldOps Pro suits trades and field service teams — HVAC, electrical, plumbing and maintenance — that schedule, dispatch and invoice jobs. Full answer →
What is field service management software?
Field service management (FSM) software schedules and dispatches technicians, gives them job details on mobile, and turns completed jobs into invoices. It replaces phone calls, spreadsheets and paper job sheets. Full answer →
Can it connect to the AI receptionist?
Yes — calls answered by the ZetsApp AI receptionist can create jobs directly on the scheduling board, so a customer phoning at 10 pm can be booked for tomorrow morning automatically. Full answer →
Does it work offline?
The technician app works offline and syncs when connectivity returns. Full answer →
How long does implementation take?
Small teams usually go live in one to three weeks, depending on data import and integrations. Full answer →
Is it suitable for small businesses?
Yes. You can start with scheduling and invoicing for a few technicians and add contracts, inventory and AI routing as you grow. Full answer →
What customers say about FieldOps Pro
“FieldOps Pro routes our technicians efficiently and lets them invoice on site. We get paid days faster now.”
“Dispatch and work orders in one app cut our admin in half. Techs love the mobile job details.”
Related field operations
Ready to see FieldOps Pro in action?
Book a walkthrough with our team, get a tailored quote, or ask about customisation and integrations for your organisation.
- Live demo configured with your own workflows
- Quote within one business day
- Setup, data migration and training included